The Refund Finders are committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services to recover surplus property tax funds you may be legally entitled to.

 

1. Information We Collect

To provide our services, we may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Property and Tax Information: Parcel numbers, property addresses, and ownership history.

  • Identification Details: Government-issued ID numbers or documents, as required for verification.

  • Financial Information: Banking details or payment instructions when funds are distributed.

 

2. How We Use Your Information

We use your information solely to:

  • Verify your identity and confirm your legal entitlement to tax overages.

  • Prepare and file required paperwork with local government entities.

  • Communicate with you throughout the recovery process.

  • Disburse recovered funds to you securely.

  • Comply with applicable legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

 

3. Data Security Measures

We take the protection of your personal data seriously and implement appropriate safeguards to prevent unauthorized access, disclosure, or misuse. These measures include:

  • Encryption: All sensitive data transmitted electronically is protected using industry-standard encryption (e.g., SSL/TLS).

  • Access Controls: Only authorized personnel with a legitimate business need have access to your information.

  • Secure Storage: Physical and digital records are stored in secured environments with regularly updated security protocols.

  • Regular Monitoring: We conduct routine audits and vulnerability assessments to strengthen our data protection practices.

In the event of a data breach, we will notify affected individuals in accordance with applicable state and federal data breach notification laws, and we will take immediate steps to contain and mitigate the breach.

 

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, data is securely deleted or destroyed.

 

5. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or updates to inaccurate or incomplete information.

  • Request the deletion of your data, subject to legal and contractual obligations.

  • Withdraw consent to data processing where applicable.

 

To exercise any of these rights, please contact us at info@the-refund-finders.com or 855-438-5668

 

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the new effective date.

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Andrea Oliver, Principal

The Refund Finders

27 Nandina Way

Crawfordville, FL 32327